Quick Guide & Delivery Details
Welcome to a very easy way to buy local food and support your community!
Our aim is to ensure that the people of Pembrokeshire can have the brilliant range of food that is produced locally delivered to them. We deliver to all parts of the county. Our delivery area also spills over into the edges of Ceredigion and Carmarthenshire.
The order cycle works on a weekly basis with a 9.00am deadline on Tuesday. Orders placed before the deadline are delivered on the Thursday of that week, orders placed after the deadline are delivered on the Thursday of the following week.
Quick Guide
1) Register your details (only if this is your first visit). Please note that by registering on this website you confirm that you are over 18. If you have already registered just enter your e-mail address and password.
2) Click "Start Shopping" on right side of page under "Your Basket"
(To find out more about the product, where it comes from etc, click on the product code which is coloured green.)
3) Work through each page adding items & notes as required. Click "Add all quantities above to basket" at the bottom of each page.
4) Click "View Basket"
5) Click "Go to checkout"
6) Click "Confirm order" (Another Chance to add any notes.)
7) All Done! Our confirmation e-mail is on its way to you.
Order before 9am on Tuesday, and receive your order on Thursday ready for your weekend
How much is delivery?
The delivery charge is just £4.50. This compares very favourably with the major supermarkets who charge up to £6.50 depending on time slot.
If you are outside our delivery area we can ship your delivery to you (excluding anything frozen) all we do is pass on the actual cost of shipping which is an additional £6 (a total of £10.50) - there is no handling charge. Out of area orders are dispatched on Thursday and delivered on Friday.
If in doubt ring James Ross or Jim Donald on 01437 563035.
When will my delivery come?
Our area is divided up into delivery routes. New customers are assigned to a route and we will let you know, normally by email (please check your spam folder just in case it ends up there!) to arrange a convenient delivery time. If you are not at home, your delivery will be left in a pre arranged place.
When do I pay?
Payment can be made online, or by other means by special arrangement.
What do I do with the box?
Your order will come in a sealed box. This helps to keep food cool for at least 8 hours if you are not at home to receive the order. The driver needs to leave the box in a cool place and hidden from view. The box can be used many times, so we will take it away at the time of delivery if you are there to empty it, or collect it when we next deliver to you, or collect at any time you request, free of charge. We also appreciate the return of any ice packs.
We operate a no-quibble money back guarantee on every item. Simply place your order using this web site.
Any questions? Please contact us on; 01437 563035.
Please remember to click the "Confirm Order" button, so that your order is sent to us.
